A quarter of a million pounds is to be spent improving Devon and Cornwall police's non-emergency 101 phone line - after the discovery it's even worse than a year ago.
The police and crime commissioner Tony Hogg has ringfenced money to make it fit for purpose.
Callers currently wait an average of 8 minutes to be transferred to an enquiry centre - and then a further 10 minutes before being dealt with by a member of staff.
Devon has a new political party
They're called Independents for Exmouth
Motorcylist with life-threatening injuries after crash
Single vehicle crash in Tiverton
Exeter nightclub ‘exonerated’ after student collapse hearing
Timepiece is a favourite haunt for university students
D&C Police dealing with 60 protests a month
Councillors call for more intelligence sharing
Apology over foster service issues by Devon council boss
Donna Manson said efforts to improve are underway
'No further action' for man questioned after Bideford fire death
Body still not identified
