A quarter of a million pounds is to be spent improving Devon and Cornwall police's non-emergency 101 phone line - after the discovery it's even worse than a year ago.
The police and crime commissioner Tony Hogg has ringfenced money to make it fit for purpose.
Callers currently wait an average of 8 minutes to be transferred to an enquiry centre - and then a further 10 minutes before being dealt with by a member of staff.
Numerous sexual assaults reported in Exeter
A man is in custody
Red diesel sales threaten North Devon's carbon targets
But council likes the money
Cool reception for saunas on the beach
Plans for Blackpool Sands scuppered
Budleigh Salterton could get new theatre
Drama club to launch £2 million fundraiser
SWR cuts prices to make up for reduced services
Nationalised train company offers £15.30 Exeter to London fares
A fright at the theatre
REVIEW: The Woman in Black Theatre Royal Plymouth
