A quarter of a million pounds is to be spent improving Devon and Cornwall police's non-emergency 101 phone line - after the discovery it's even worse than a year ago.
The police and crime commissioner Tony Hogg has ringfenced money to make it fit for purpose.
Callers currently wait an average of 8 minutes to be transferred to an enquiry centre - and then a further 10 minutes before being dealt with by a member of staff.
Up to 60 more homes heading to East Devon
Plans for houses in Woodbury
Tourists to pay extra in South Devon car parks
Council warned not to punish towns with parking charge hike
Rise in violence among girls in Plymouth
There are three hotspot areas in the city
Major 2025 South Devon arts festival postponed
'There are just too many pieces of the jigsaw missing'
Council stands with farmers and writes to PM
It's a vindictive unfair approach to taxation" says member
£3 million of devolution cash for affordable North Devon homes
More than 80 homes will be delivered
